In order to improve your offer and help usage behaviors shift to shared transport,
Kisio provides you with expert advice in analyzing travel, gathering passenger
feedback and making full use of mobility data.
In order to improve your offer and help usage behaviors shift to shared transport, Kisio provides you with expert advice in analyzing travel, gathering passenger feedback and making full use of mobility data.
Kisio’s specialists analyze the current situation to design, provide advice for, and devise new mobility strategies.
In the mobile, wifi and GPS era, mobility data is everywhere, but it still needs to be deciphered before it can be used.
Kisio’s core strategy to improve the customer experience is based on customer feedback.
research studies
per year
routes under
user behavior analysis
passenger surveys
per year
Kisio’s specialists analyze the current situation to design, provide advice for, and devise new mobility strategies. By using transport performance levers, you will be able to increase efficiency and meet regional needs. Kisio will assist you in your aim to improve your performance by means of offer-and-demand assessments, network reorganization studies, mobility behavior analysis, performance assessments and market research.
In the mobile, wifi and GPS era, mobility data is everywhere, but it still needs to be deciphered before it can be used. We gather, handle, improve and enhance mobility data via our solutions and partnerships. Our teams analyze, consolidate and visualize data to define models to better understand, decide and innovate through new approaches (workflow modeling, predictive analysis, adding an accessibility component, etc.).
Kisio’s core strategy to improve the customer experience is based on customer feedback.
We continually work alongside you to create surveys and assist you to understand, appropriate, and put the results into perspective. Kisio’s key assets:
– operational transparency
– the data belongs to you
– you are given a secured access to real-time survey results.
We handle regional satisfaction surveys, both directly with passengers and multichannel (face-to-face, online surveys, SMS or telephone, and mystery customer surveys). We also run surveys to measure perceived quality, produced quality, traffic (origin-destination), behavior and fraud, image and notoriety, and parking.
Send us your contact details and our teams will contact you to discuss your projects and answer your questions.
Whether you are a Public Transport Authority, a transporter
or a business, our teams work with you to meet your needs.
Whether you are a Public Transport Authority, a transporter or a business, our teams work with you to meet your needs.