Inform passengers

Provide your passengers with real-time information to simplify their mobility

The quality of passenger information is based on: human and digital elements. Even though passengers may have smartphones, they frequently need a human to reassure, or help them with their transport plans. In response to this need, Kisio aims to provide customized and reliable information for each passenger via various channels (mobile application, web site, screens in stations and customer relations center agents) both during normal and disrupted traffic situations

Meeting your needs:
inform passengers

Meeting your needs: inform passengers

design experience

Customer Experience Design

Kisio’s teams work alongside you, from strategic planning to implementation, to optimize your passengers’ travel experience and simplify their information via a range of channels.

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calcul itinéraire

Multimodal information system

We provide reliable, real-time information to find the best or alternative route, and know the current traffic situation, and schedules, etc.

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relation client

Customer Relations Center

Kisio runs 13 Customer Relations Centers and station information desks which provide assistance for your passengers throughout their trip.

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20 000

Nativia.io platform
users

15 billion

route requests
per year

13

Customer Relations
Centers in France

More than meeting
passengers’ needs

More than meeting passengers’ needs

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Customer Experience Design

design experience client Pictogramme
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Multimodal Information System

itinéraire Pictogramme
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Customer Relations Center

relation client Pictogramme
MAAS
MaaS : Mobility as a Service

MAAS appears to be a potential solution for Public Transport Authorities who are looking for sustainable and inclusive alternative solutions to solo driving. MAAS provides passengers with a low-cost, multi-modal mobility offering on a single platform.

With Kisio, people can seamlessly use all mobility services in a given region, regardless of the transport mode or provider. A unified digital interface simplifies the user experience. Kisio works to make all this possible for passengers whilst concealing the complexity of combining a range of services and unifying ticketing systems for a smooth travel experience. With Navitia, we provide you with open, functional and technical architecture to facilitate the interconnection of third-party systems.

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Contact our experts

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These mobility needs may
also interest you

These mobility needs may also interest you

Whether you are a Public Transport Authority, a transporter
or a business, our teams work with you to meet your needs.

Whether you are a Public Transport Authority, a transporter or a business, our teams work with you to meet your needs.

Pictogramme pointillés des besoins
Structure your offer and your services

Structure your offer and your services

Benefit from customized support and enhance your teams’ skills to optimize and efficiently manage your transport service and offers.
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Distribute your services

Distribute your services

Roll out a new fare range, remote sales or digital ticketing services to simplify and encourage sales.
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Understand mobility

Understand mobility

Understand your passengers’ behavior and how they use transport to streamline your offer, increase productivity and offer a better travel experience.
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